Manufacturing is a relatively impersonal environment. But behind all this high-tech hardware are people. Essentially when customers come to the TRUMPF Technology Centre they come to exchange ideas, seek expert help and discuss their goals. They are simply people asking for the support of other people. The TRUMPF Experience exists to put humanity back into the business.
Customer needs have changed radically over the years since TRUMPF first designed their Technology Centre. This extends right through from pre- to post-sales and beyond. Customers want to spend more time discussing production and ensuring the justification for the capital purchase is watertight. Companies are now operating up to treble shifts. They need more operators, more programmers and more maintenance engineers and they all need expert training.
The bottom line is that TRUMPF needed better and more facilities to provide this support and the new Technology Centre certainly provides that. The way it looks reflects the fresh face of TRUMPF throughout Europe. Visitors to last year’s EuroBLECH could not have failed to notice the TRUMPF stand, characterised by clean lines and simple messages. Designed by the same architects responsible for this new presentation style the new Technology Centre follows this theme.
Developing and maintaining working relationships with customers is very important to TRUMPF who now have the facilities to work effectively with customers at every level. Please do call in to the TRUMPF In-Tech Open House event at the Luton Technology Centre, 4th-8th June 2007 to see what’s behind this new look.
Register on-line now
Interplas 2008
Home